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TERMS & CONDITIONS

Please read these terms of use carefully before you sign up with us.
We recommend that you print a copy of this for future reference.

WEDDINGCRAFTERS

[GENERAL]
  • Should the client confirm our service, the client is deemed to have read through and is agreeable with the terms and conditions. Payment of the deposit is deemed as having read and agreed to the terms and conditions stated here.

 

[EXHIBITION]
  • Client grants WEDDINGCRAFTERS permission to display selected images resulting from this assignment as an example of WEDDINGCRAFTERS portfolio works.

 

[GOWNS/SUITS RELATED]
  • Regardless of ala-carte or package tiers signed, clients are entitled to choose from the full range of gowns available in the studio, including current and all upcoming collections.
  • Prices include 2-3 rounds of fittings and adjustments, as well as the complimentary rental of accompanying accessories such as bridal veils and can cans.
  • For rental of suits, alteration of the jacket sleeve length and pants length is included.

 

[MADE-TO-MEASURE]
  • For replication and customisation of gowns, we do not guarantee a full 100% similarity to the original designs but all efforts will be made to request.
  • Depending on the complexity of the design, the production lead time is between 12 to 16 weeks and will be advised accordingly.
  • If the client wishes to make minor changes to the original design after the work has commenced, there may be a change fee incurred depending on the extent of the change requested. A design change will not be accepted once the customised work has been completed.
  • Made to measure gowns and dresses may vary slightly from the original sample in colour and/or shading due to the variations in dye lots.

 

[BRIDAL PACKAGES]
  • Upon making a deposit for a Gown + Makeup, should there be no make-up artist available to service the client on the wedding date, the makeup cost will be deducted accordingly from the package price. If one or more makeup artists are available and the client chooses not to go ahead with the available choices, the package will be deemed invalid and ala-carte gown pricing will apply instead.
  • Upon making a deposit for a Gown + Makeup + Photography package, should there be no make-up artist or photographer available to service the client on the wedding date, the makeup cost or photography cost will be deducted accordingly from the package price. If one or more makeup artists and photographers are available, and the client chooses not to go ahead with the available choices, the package will be deemed invalid and ala-carte gown pricing will apply instead.

 

[ADD-ONS]
  • For package holders who require an additional gown rental on top of existing package inclusions, this is chargeable at $790 per gown.
  • For package holders who require an additional suit rental on top of existing package inclusions, this is chargeable at $150 per suit.
  • For package holders who require an additional kua rental on top of existing package inclusions, this is chargeable at $150 per kua.

 

[EXCHANGES]
  • For clients who do not require a traditional kua, this can be exchanged for rental of a suit, or rental of up to 6 bridesmaid outfits.
  • For clients who not require a suit, this can be exchanged for a traditional kua, or rental of up to 6 bridesmaid outfits.
  • The traditional kua and suit is strictly not exchangeable for other gown(s) or cash.

 

[DEPOSIT]
  • All prices indicated are nett.
  • We accept payment via cash, cheque and credit card.
  • A 50% deposit is required upon confirmation of package. The remaining 50% payment will be collected on the second fitting appointment.

 

[BOOKINGS]
  • Availability of the preferred gown will be based on a first-come-first-book basis.
  • Soft booking of gown(s) is only allowed upon receipt of the deposit.

 

[RENTAL PERIOD]
  • Rental period for each gown will be for a total of 5 days (inclusive of the day of collection and return).
  • All rental gowns should be returned within 5 days from date of collection. A late return penalty fee of $150 per gown per day will apply after the 5th day.
  • A split-day charge of $100 will apply if the client wishes to split the usage of gowns over 2 different periods (e.g. Split the usage of a 3-gown package: 2 gowns for Actual-day and 1 gown for Pre-wedding shoot).

 

[COLLECTIONS/RETURNS]
  • All collections and returns will be done at the WeddingCrafters studio.
  • Appointments are to be made in advance for collections/returns.

 

[SAFETY DEPOSIT]
  • A safety deposit of $500 per gown will be collected in cash or cheque on the day of collection of rental gowns - this will be refunded in full once the gowns are returned in its original condition within the stated rental period. We accept cash or cheque for the security deposit.

 

[CANCELLATION]
  • All payments by the client are non-refundable and non-transferable in the event of cancellation.
  • For weddings that are canceled less than 30 days of the wedding, client is liable to pay 75% of the total package value.
  • For weddings that are canceled less than 15 days of the wedding, client is liable to pay 100% of the total package value.

 

[BRIDESMAIDS OUTFITS RELATED]
  • The entire rental period is 5 days – inclusive of the day of collection and return. Do note that a security deposit is required upon checkout. This will be fully refunded upon return of the outfits in its original condition. Additional charges may apply for late return, or return of a damaged outfit.
  • During checkout, you can opt for self-collection at our studio or courier service at a fee of $12. We will contact you within 3 working days to arrange the collection/return upon receiving your order.
  • At the moment, trying of bridesmaids dresses at our studio is only allowed for existing package holders. Our outfits come in different sizes and a size guide is available on each individual product page to help you determine the correct size to order.

 

[WEDDING PROPS RELATED]
  • The entire rental period is 5 days – inclusive of the day of collection and return. Do note that a security deposit is required upon checkout. This will be fully refunded upon return of the props in its original condition. Additional charges may apply for late return, or return of a damaged prop.
  • During checkout, you can opt for self-collection at our studio or courier service at a fee of $12. We will contact you within 3 working days to arrange the collection/return upon receiving your order.

 

 

AUTELIER MAKEUP

    [EXHIBITION]
  • Client grants AUTELIER MAKEUP permission to display selected images resulting from this assignment as an example of AUTELIER MAKEUP portfolio works.
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    [LIMIT OF LIABILITY]
  • In the unlikely event that the makeup artist is injured or becomes too ill to perform her duties for the event, AUTELIER MAKEUP will make every effort to secure a replacement makeup artist. If the situation should occur that a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the makeup package.
  •  

    [CHANGE OF DATES]
  • A change in the wedding date constitutes to a cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [CHANGE OF MAKEUP ARTIST]
  • A request to change from one artist to another artist is deem as cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [SURCHARGE]
  • Standard charges such as early morning surcharge ($50/hr for 7am and earlier) and off-island location surcharge ($30 per trip) may apply. Please inform us of your timing and location at time of booking so that we can inform you of any additional charges upfront.
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    [TRIALS AND CONSULTATION APPOINTMENT SCHEDULING]
  • Bridal make up / hair trials are not included and can be arranged separately. Due to the hectic work schedule of our artists on weekends, trials and consultation are generally done on weekdays day time. Should the client require to do trial or consultation on a weekday evening or weekend, it will be subjected to the artist’s availability.
  •  

    [SATISFACTION CLAUSE]
  • We recommend clients coming for a trial prior confirming the artist's service should you have doubts about the skills of the artist. As much as we try our best to satisfy a client with our professional skills, whether the makeup is nice or not can be subjective. A refund or discount asked because of dissatisfaction due to a discrepancy in the client's expectation and the final outcome will not be allowed especially if the makeup service had already been consumed. A refund can be offered should the client informed the artist immediately and client had remove all makeup and hairstyling done by the artist.
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    [LOAN OF ACCESSORIES]
  • A refundable cash deposit will be collected on the day of the makeup when accessories are loan to the bride. The amount of deposit required is dependent on the type of accessories on loan by the bride. The deposit is fully refundable upon return of all accessories in good condition. The deposit will be fully/partially forfeited if accessories loaned are not returned in good condition. In event of damage or loss of accessories, the following amount of compensation (per unit) is required to be made to the MUA.

    Head accessories : $50-$100
    Necklace : $50- $200
    Earring : $30 - $50
    Fake hair : $30 - $50

    The accessories are to be returned within 1 week from the date of loan. In event of late return, there will be a penalty of $10/day of delay. Clients can return the items by registered mail to the MUA's preferred mailing address. We do not take responsibility for the loss of accessories when mailed by normal mail.

 

 

EK MAKEUP STUDIO

    [INCLUSIONS]
  • Hydrating Serum
  • Faux Eyelashes
  • Body Foundation for Bride
  •  

    [EXHIBITION]
  • Client grants EK MAKEUP STUDIO permission to display selected images resulting from this assignment as an example of EK MAKEUP STUDIO portfolio works.
  •  

    [LIMIT OF LIABILITY]
  • In the unlikely event that the makeup artist is injured or becomes too ill to perform her duties for the event, EK MAKEUP STUDIO will make every effort to secure a replacement makeup artist. If the situation should occur that a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the makeup package.
  •  

    [CHANGE OF DATES]
  • A change in the wedding date constitutes to a cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [CHANGE OF MAKEUP ARTIST]
  • A request to change from one artist to another artist is deem as cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [SURCHARGE]
  • Standard charges such as early morning surcharge ($50 for 4am and earlier) and location surcharge ($50 for All Chalets/Sentosa/Changi/Tuas/Country Club) will apply. Please inform us of your timing and location at time of booking so that we can inform you of any additional charges upfront.
  •  

    [SET MAKEUP]
  • One Set Makeup will be provided for all Wedding Makeover Package/Solemnization (1 month before Actual Date).
  •  

    [LOAN OF ACCESSORIES]
  • A refundable cash deposit will be collected on the day of the makeup when accessories are loan to the bride. The amount of deposit required is dependent on the type of accessories on loan by the bride. The deposit is fully refundable upon return of all accessories in good condition. The deposit will be fully/partially forfeited if accessories loaned are not returned in good condition.

    Bridal Accessories: $150 Deposit Per Set
    Bridal Veils : $100 Deposit per Set
    Hair Extensions for Hair Arrange: $100 Deposit Per Set

 

 

ANDROIDSINBOOTS

[GENERAL]
  • All Photography and Videography services will be fulfilled by AndroidsinBoots and their respective Terms & Conditions apply. A copy of their Terms & Conditions can be found here.
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KLICK CULTURE

[GENERAL]
  • All Photography and Videography services will be fulfilled by Klick Culture and their respective Terms & Conditions apply. A copy of their Terms & Conditions can be found here.
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