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TERMS & CONDITIONS

Please read these terms of use carefully before you sign up with us.
We recommend that you print a copy of this for future reference.

WEDDINGCRAFTERS

[GENERAL]
  • Should the client confirm our service, the client is deemed to have read through and is agreeable with the terms and conditions. Payment of the deposit is deemed as having read and agreed to the terms and conditions stated here.
  • WeddingCrafters reserves the right to change the terms and conditions at any time without prior notice.

 

[EXHIBITION]
  • Client grants WEDDINGCRAFTERS permission to display selected images resulting from this assignment as an example of WEDDINGCRAFTERS portfolio works.

 

[GOWNS/SUITS RELATED]
  • Regardless of ala-carte or package tiers signed, clients are entitled to choose from the full range of gowns available in the studio, including current and all upcoming collections.
  • Prices include 2-3 rounds of fittings and adjustments, as well as the complimentary rental of accompanying accessories such as bridal veils and can cans.
  • For re-ordering of existing gown design in a different size, we do not guarantee a full 100% similarity to the original piece as this is subject to lace and fabric availability at time of order.
  • For rental of suits, alteration of the jacket sleeve length and pants length is included.

 

[BRIDAL PACKAGES]
  • Once deposit is made for any ala-carte or makeup/photography packages, no downgrades are allowed.
  • Upon making a deposit for a Gown + Makeup, should there be no make-up artist available to service the client on the wedding date, the makeup cost will be deducted accordingly from the package price. If one or more makeup artists are available and the client chooses not to go ahead with the available choices, the package will be deemed invalid and ala-carte gown pricing will apply instead.
  • Upon making a deposit for a Gown + Makeup + Photography package, should there be no make-up artist or photographer available to service the client on the wedding date, the makeup cost or photography cost will be deducted accordingly from the package price. If one or more makeup artists and photographers are available, and the client chooses not to go ahead with the available choices, the package will be deemed invalid and ala-carte gown pricing will apply instead.

 

[ADD-ONS]
  • For package holders who require an additional suit rental on top of existing package inclusions, this is chargeable at $150 per suit.
  • For package holders who require an additional kua rental on top of existing package inclusions, this is chargeable at $150 per kua.

 

[EXCHANGES]
  • For clients who not require a suit, this can be exchanged for a traditional kua, or rental of up to 8 bridesmaid outfits.
  • For clients who not require a kua, this can be exchanged for a suit, or rental of up to 8 bridesmaid outfits.
  • The traditional kua and/or suit is strictly not exchangeable for other gown(s) or cash.

 

[SAME-DAY-PROMO]
  • Only valid for first-time customers who choose to sign up during their first appointment at the studio. A standard 50% deposit will be required upon sign-up/confirmation.
  • Complimentary item is strictly not exchangeable for cash or other item(s) not stated in the promo. Complimentary item will be dependent on stock availability on a first-come-first-served basis. WeddingCrafters reserves the right to substitute any of the perks in the event of insufficient inventory.
  • Not valid in conjunction with other promotions.

 

[DEPOSIT]
  • All prices indicated are nett.
  • We accept payment via cash, bank transfer and credit card.
  • A 50% deposit is required upon confirmation of package. The remaining 50% payment will be collected on the first fitting appointment.

 

[BOOKINGS]
  • Availability of the preferred gown will be based on a first-come-first-book basis.
  • Soft booking of gown(s) is only allowed upon receipt of the deposit.

 

[RENTAL PERIOD]
  • Rental period for each gown will be for a total of 5 days (inclusive of the day of collection and return).
  • All rental gowns should be returned within 5 days from date of collection. A late return penalty fee of $150 per gown per day will apply after the 5th day.

 

[SAFETY DEPOSIT]
  • A safety deposit of $500 per gown will be collected in cash on the day of collection of rental gowns - this will be refunded in full once the gowns are returned in its original condition within the stated rental period.

 

[CANCELLATION]
  • All payments by the client are non-refundable and non-transferable in the event of cancellation.

 

[BRIDESMAIDS OUTFITS RELATED]
  • The entire rental period is 5 days – inclusive of the day of collection and return. Do note that a security deposit is required. This will be fully refunded upon return of the outfits in its original condition. Additional charges may apply for late return, missing or return of damaged outfit(s).
  • Trying of bridesmaids dresses at our studio is allowed for existing package holders. Our outfits come in different sizes and a size guide is available on each individual product page to help you determine the correct size to order.

 

[WEDDING PROPS RELATED]
  • The entire rental period is 5 days – inclusive of the day of collection and return. Do note that a security deposit of $500 is required. This will be fully refunded upon return of the props in its original condition. Additional charges may apply for late return, missing or return of damaged part(s)/items(s).
  • WeddingCrafters reserves the right to replace items in the prop set should they be unavailable.

 

[COLLECTIONS/RETURNS]
  • All collections and returns will be done at the WeddingCrafters studio.
  • Appointments are to be made in advance for collections/returns.

 

 

AUTELIER MAKEUP

    [EXHIBITION]
  • Client grants AUTELIER MAKEUP permission to display selected images resulting from this assignment as an example of AUTELIER MAKEUP portfolio works.
  •  

    [LIMIT OF LIABILITY]
  • In the unlikely event that the makeup artist is injured or becomes too ill to perform her duties for the event, AUTELIER MAKEUP will make every effort to secure a replacement makeup artist. If the situation should occur that a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the makeup package.
  •  

    [INCLUSIONS]
  • Skin conditioning ampules
  • Cosmetic eyelashes
  • Brow trimming
  • Natural hair extensions (when required)
  • Bridal accessories from artist's collection
  •  

    [CHANGE OF DATES]
  • A change in the wedding date constitutes to a cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [CHANGE OF MAKEUP ARTIST]
  • A request to change from one artist to another artist is deem as cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [SURCHARGE]
  • Standard charges such as early morning surcharge ($50/hr for 7am and earlier) and off-island location surcharge ($30 per trip) may apply. Please inform us of your timing and location at time of booking so that we can inform you of any additional charges upfront.
  •  

    [TRIALS AND CONSULTATION APPOINTMENT SCHEDULING]
  • Bridal make up / hair trials are not included and can be arranged separately. Due to the hectic work schedule of our artists on weekends, trials and consultation are generally done on weekdays day time. Should the client require to do trial or consultation on a weekday evening or weekend, it will be subjected to the artist’s availability.
  •  

    [SATISFACTION CLAUSE]
  • We recommend clients coming for a trial prior confirming the artist's service should you have doubts about the skills of the artist. As much as we try our best to satisfy a client with our professional skills, whether the makeup is nice or not can be subjective. A refund or discount asked because of dissatisfaction due to a discrepancy in the client's expectation and the final outcome will not be allowed especially if the makeup service had already been consumed. A refund can be offered should the client informed the artist immediately and client had remove all makeup and hairstyling done by the artist.
  •  

    [LOAN OF ACCESSORIES]
  • A refundable cash deposit will be collected on the day of the makeup when accessories are loan to the bride. The amount of deposit required is dependent on the type of accessories on loan by the bride. The deposit is fully refundable upon return of all accessories in good condition. The deposit will be fully/partially forfeited if accessories loaned are not returned in good condition. In event of damage or loss of accessories, the following amount of compensation (per unit) is required to be made to the MUA.

    Head accessories : $50-$100
    Necklace : $50- $200
    Earring : $30 - $50
    Fake hair : $30 - $50

    The accessories are to be returned within 1 week from the date of loan. In event of late return, there will be a penalty of $10/day of delay. Clients can return the items by registered mail to the MUA's preferred mailing address. We do not take responsibility for the loss of accessories when mailed by normal mail.

 

 

EK MAKEUP STUDIO

    [INCLUSIONS]
  • Hydrating serum
  • Faux eyelashes
  • Body foundation
  •  

    [EXHIBITION]
  • Client grants EK MAKEUP STUDIO permission to display selected images resulting from this assignment as an example of EK MAKEUP STUDIO portfolio works.
  •  

    [LIMIT OF LIABILITY]
  • In the unlikely event that the makeup artist is injured or becomes too ill to perform her duties for the event, EK MAKEUP STUDIO will make every effort to secure a replacement makeup artist. If the situation should occur that a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the makeup package.
  •  

    [CHANGE OF DATES]
  • A change in the wedding date constitutes to a cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [CHANGE OF MAKEUP ARTIST]
  • A request to change from one artist to another artist is deem as cancellation of the current booking and deposit paid to book the makeup artist will be forfeited.
  •  

    [SURCHARGE]
  • Standard charges such as early morning surcharge ($50 for 4am and earlier) and location surcharge ($50 for All Chalets/Sentosa/Changi/Tuas/Country Club) will apply. Please inform us of your timing and location at time of booking so that we can inform you of any additional charges upfront.
  •  

    [SET MAKEUP]
  • One Set Makeup will be provided for all Wedding Makeover Package/Solemnization (1 month before Actual Date).
  •  

    [LOAN OF ACCESSORIES]
  • A refundable cash deposit will be collected on the day of the makeup when accessories are loan to the bride. The amount of deposit required is dependent on the type of accessories on loan by the bride. The deposit is fully refundable upon return of all accessories in good condition. The deposit will be fully/partially forfeited if accessories loaned are not returned in good condition.

    Bridal Accessories: $150 Deposit Per Set
    Bridal Veils : $100 Deposit per Set
    Hair Extensions for Hair Arrange: $100 Deposit Per Set

 

 

MAKEUP MAESTRO WEDDING

    [INCLUSIONS]
  • Lashes
  • Ampoule/Serum (whichever is appropriate)
  • Brows shaping
  •  

    [EXHIBITION]
  • Client grants MAKEUP MAESTRO WEDDING permission to display selected images resulting from this assignment as an example of MAKEUP MAESTRO WEDDING portfolio works.
  •  

    [LIMIT OF LIABILITY]
  • In the unlikely event that the makeup artist is injured or becomes too ill to perform her duties for the event, MAKEUP MAESTRO WEDDING will make every effort to secure a replacement makeup artist. If the situation should occur that a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the makeup package.
  •  

    [CHANGE OF DATES]
  • A change in the wedding date constitutes to a cancellation of the current booking and deposit paid is non-refundable or transferable.
  •  

    [CHANGE OF MAKEUP ARTIST]
  • A request to change from one artist to another artist is deem as cancellation of the current booking and deposit paid is non-refundable or transferable.
  •  

    [TRIAL]
  • Trial is not included in the package and is optional at $100.
  • Trial will be conducted on a weekday (excluding public holidays) between Monday to Wednesday, 11am to 5pm at Makeup Maestro Studio, 36A Sago Street Singapore 059027.
  • Trial look cannot be used for prewedding, casual shoot and/or other events.
  • For clients who choose to opt for trial only before confirmation of actual make up package, the trial fee of $200 cannot be used to offset the package price later on. Priority for event date booking will only be given to clients making full package deposit payment.
  •  

    [LOAN OF ACCESSORIES]
  • A refundable cash deposit will be collected on the day of the makeup when accessories are loan to the bride. The amount of deposit required is dependent on the type of accessories on loan by the bride. The deposit is fully refundable upon return of all accessories in good condition. The deposit will be fully/partially forfeited if accessories loaned are not returned in good condition.

    Hair Piece(s): $100 Deposit
    Bridal Veil(s) : $100 Deposit

 

 

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